Effective Date: 09.08.2024
1. Introduction
Welcome to the official website of the Electricity Regulatory Commission of Bayelsa State (BAYERC). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://bayerc.com.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and other information you voluntarily provide when you contact us, subscribe to newsletters, or submit forms on our website.
- Non-Personal Information: This includes information such as your IP address, browser type, operating system, and pages visited on our website. This information is collected automatically through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To send you newsletters and updates about BAYERC activities, if you have subscribed to such services.
- To improve our website’s functionality and user experience.
- To analyze website traffic and user behavior to enhance our services.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may disclose your information under the following circumstances:
- To comply with legal obligations or respond to lawful requests by public authorities, including law enforcement agencies.
- To protect the rights, property, or safety of BAYERC, our users, or others.
- To third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
7. Links to Third-Party Websites
Our website may contain links to external websites that are not operated by BAYERC. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict our processing of your personal information.
- Withdraw your consent to the processing of your personal information at any time, where applicable.
To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
BAYERC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Electricity Regulatory Commission of Bayelsa State
BAYERC, Oxbow Lake Yenagoa
Email: privacy@bayerc.com
Phone: +234 812 2636 9975